FAQ

PERMANENT JEWELRY:

      • Chains are custom fitted and welded onto the customer's wrist or ankle with a jump ring and no clasp.
      • We offer a selection of chains consisting of 14kt gold filled, 14kt solid gold, and 925 Sterling Silver.
      • Appointments have priority over walk-ins and can be made here.
      • Walk-ins are welcome during normal business hours. Hours are listed at the bottom of our home page. Holiday hours can be found on google.
      • Chains should require no maintenance and can be taken off permanently with scissors if desired.
      • In the event that you need to take off the bracelet, we suggest that you exercise caution and carefully cut it using scissors, ideally at the small ring that connects the two ends of the chain. This will help to preserve the chain's structural integrity. Should you decide to have the bracelet reattached at a later time, we would be happy to offer this service for a nominal welding fee of $10 plus tax.
      • Can I purchase one as a gift? Our suggestion would be to purchase a gift card with the value for the chain type and kind you desire to give as a gift for them to use in-store.
      • DISCLAIMER: The ankle is an extremely high traffic area of the body. The putting on of tight pants, friction of high top shoes or boots, and exercising are just some examples of actions that can unexpectedly cause tugging and snagging of these delicate 14k gold chain styles and may ultimately cause the chain to stretch or break. Some of our styles are more hearty and heavy than others. We recommend these styles most for anklets (i.e. Cable Drawn and Filed Sides, Figaro Large, Flat Gucci Chain, Long and Short Links). Should something occur to your anklet, hang on to your chain and we would be happy to re-weld it back on for a small fee of $10.
      • TERMS & CONDITIONS FOR RE-WELDING: All permanent jewelry bracelets and anklets are custom fit to your liking at the time of the appointment. These sales are considered FINAL SALE. Should you find that you’d like an adjustment to the length of your chain after your appointment is complete, our welding team can trim length to shorten the strand at no additional cost. To add additional length will cost a fee of $10.
SHIPPING FAQ'S
  • Domestic shipping times:
    • Brass cuffs + Sterling Silver orders + Ready to ship fine jewelry: Ships in 1-4 business days.
    • Fine jewelry: Made to order and Ready to Ship, but needs a resizing, allow up to 6 weeks before shipping.
    • Rush orders: Contact the seller before placing an order. Upgraded shipping options available. 
  • International shipping times vary by country and can take 3+ weeks. The seller is not responsible for any customs fees.
  • Gift wrapping is available and the seller can include a special note upon request.
  • Fine Jewelry is shipped with signature required and is fully insured.

BRASS CUFF FAQ'S

  • How can I care for my brass cuffs?
    • Avoid getting them wet or sweaty.
    • Avoid spraying perfume on them.
    • Use "Bar Keepers Friend" to polish them.

    RING SIZING FAQ'S

    • US ring sizes are used, and the seller is not responsible for determining your ring size. Sizing can be personal! 
    • How can I figure out my size?
      • Stop by our shop to be sized by one of our associates. We're happy to help in person if you are local or visiting.
      • Follow these steps to find your ring size at home: DIY sizing at home
      • Purchase an at home ring sizer here.

    WHOLESALE FAQ'S

    • Wholesale is available for legitimate businesses with a business EIN.
    • Please email info@kingandcurated.com if you are looking to carry our fine jewelry line.

    RETURNS, EXCHANGES AND WARRANTY: