Returns | Warranty


  • Contact us within 6 hours of placing the order to cancel it.
  • Custom-made pieces cannot be cancelled once production has started.
  • Ready to ship items are typically processed the same day the order is received.


  • Contact us for repairs or ring re-sizing at


  • Fine jewelry in this context is considered to be any piece of jewelry made of solid gold (i.e. 14 kt, 18 kt, etc.) or platinum, and may or may not contain semi-precious/precious gemstones (i.e. opals, emeralds, sapphires, diamonds, etc.).
  • Contact us at or (845) 440-3368 (during normal business hours) for any issues.
  • The warranty excludes coverage for wear and tear and/or negligence.
  • Manufacturing defects are covered for the first year.
  • Any repairs or work of any kind on any of our items not done by King + Curated will void the warranty.


  • Domestic returns/exchanges only. No international returns/exchanges.
  • Policy lasts 7 days from the date of purchase.
  • To be eligible for a return, the item must be unused and in the original packaging.
  • ALL fine jewelry is considered final sale. Fine jewelry items are not eligible for return.
  • Additional non-returnable items include gift cards and sale items.
  • A receipt or proof of purchase is required for a return.
  • Personalized pieces are not eligible for return/exchange unless the company made an error.
  • Shipping costs for returning items are not covered unless the item is defective or King + Curated made a mistake.
  • All refunds are issued the original cost minus a 20% restocking fee.
  • King + Curated may deny credit if the merchandise returned does not meet the return policy requirements.
  • Refunds are only applicable to regular priced items.


  • King + Curated only replaces items if they are defective or damaged.
  • Contact us at to confirm the exchange and send the item to the specified address.


  • If the item was marked as a gift, a gift credit will be issued for the return value.
  • If the item wasn't marked as a gift, the refund will be issued to the gift giver.


  • Fine jewelry packages will be shipped with a signature required and will be fully insured.
  • Regardless of the shipping carrier, King + Curated is not responsible for any lost or stolen packages.
  • Non fine jewelry items (i.e. sterling silver, brass, gold vermeil, gold filled, etc.) will be sent without a signature required.